Seller terms
These terms apply to merchants who list and sell products on OneMarket. By applying or activating a store, you agree to them.
Last updated: 28 July 20261. Eligibility
Sellers must be legally able to operate a business, provide accurate company data, and pass verification checks required by OneMarket.
We may approve, reject or later suspend seller accounts.
2. Listings and content
You are responsible for accurate titles, prices, stock, images and product claims.
Listings must comply with law, not infringe intellectual property, and must not promote prohibited items.
3. Orders and fulfilment
You must process accepted orders within the stated handling time, pack items safely, and provide tracking when available.
Repeated late shipments, cancellations or quality issues may lead to penalties or suspension.
4. Fees and payouts
Marketplace commission, payment fees and optional promotions are shown in Seller Center.
Payouts are made after order confirmation and any applicable return window, subject to reserves for fraud or disputes.
5. Customer service
Sellers must respond to buyer questions and return requests in a timely manner.
OneMarket may mediate disputes and issue refunds when needed to protect buyers and platform trust.
6. Taxes and compliance
You are responsible for applicable taxes, invoices, product safety rules and regulatory compliance for the goods you sell.
7. Platform rights
OneMarket may remove listings, adjust ranking, require additional documents, or terminate the seller relationship for breach or risk.
You grant OneMarket a license to display your store content for operating and promoting the marketplace.
8. Ending the relationship
Either party may end the seller relationship according to Seller Center rules. Outstanding orders, fees and buyer obligations remain in force until completed.